** Print out the application, fill in the information, and fax to: (630) 325-7201 **
Contact the Main Office and request a Salesman to come out to your shop and talk to you about how Stone Wheel can service you. Complete a Stone Wheel Credit Application and return it to your nearest Stone Wheel location. An account number will be assigned when credit status is determined.C.O.D.
Accounts with no prior credit approval will pay on a C.O.D. basis.Place an order
Simply phone, use our website, or fax your order by part number to your servicing Stone Wheel Warehouse. To insure prompt and accurate response, please specify company name or account number, part number, and quantity. If a purchase order number is required, please provide it at the time of the order. Catalog & price assistance is available if needed.Delivery
We offer Daily delivery, Quick delivery, UPS, and Pick-ups. Special orders on hard to find parts are available from manufacturer. Freight charges will apply. Orders may be drop-shipped direct. Contact your nearest Stone Wheel warehouse location for service available in your area.Billing
All orders will be invoiced separately. A monthly statement will be issued detailing all open invoices and credits. Standard payment terms are net 10th prox. Extended payment terms may be available on larger orders.10 Day return policy
Product purchased from Stone Wheel may be returned for credit when notified within 10 days of purchase date. Call the customer service department of your servicing Stone Wheel location with the part number, invoice number, and quantity to be returned to receive a Returned Goods Authorization (RGA) number and arrange for pick-up. Product must be in saleable condition or may be subject to a 10% reboxing charge.Stock Adjustments
Please contact your Stone Wheel Sales Representative or the servicing Stone Wheel warehouse to schedule a stock adjustment. Our sophisticated parts tracking programs may assist in determining stocking levels that best meet your needs. Product must be in saleable condition or may be subject to a 10% reboxing charge.Warranty
We honor all manufacturer warranties. Proper documentation is required as prescribed by the manufacturers. Parts returned for warranty will be credited to your account. Warranty SheetCores
All units with a returnable core will have an itemized core charge. When the core is returned, a credit will be applied to your account. ALL CORES MUST BE RETURNED IN THE ORIGINAL BOX.